Notes on building Papermark, open source, and the realities of running a startup.
Why I refuse to outsource customer support at Papermark, and the three things founders lose the moment they hand it off.
Why we built Papermark, how it compares to DocSend, and what secure document sharing looks like when the source code is public.
How a bet with my wife about a tweet turned into Papermark, the open-source DocSend alternative — the MVP weekend, the launch, and what I learned along the way.